WCP Solutions
  • - Corporate
  • Salary
  • Full Time
  • Medical / Dental / Life / Disability / Matching 401(k)

Summary: Contribute to the operational effectiveness of the I.T. Department and the WCP organization by administering WCP's physical and cloud datacenters, networks, enterprise storage, virtualization infrastructure, and other critical infrastructure services and applications. Assure working compliance and functionality with our I-Series-AS400 systems and DR (disaster-recovery) requirements. Stay on top of new technologies and advise and recommend your findings. The Network & Systems Administrator is responsible for the availability, reliability, performance, and security of the core IT infrastructure that provides the foundation for WCP's day-to-day operations.

Essential Functions:
• Oversee all enterprise network infrastructure, including all WAN, LAN, wireless, Cloud, and data center networking
• Maintains network and systems security controls, including encryption and authentication standards, access controls, anti-malware services, and updating critical services and equipment with recent and secure versions of software.
• Direct Microsoft and VMWare based virtualization infrastructure, including management of compute/storage/networking resources, high availability configurations such as fail-over, clustering, and server provisioning.
• Manage physical data center and Cloud resources, including servers, chassis, cabling, and network equipment
• Maintains other critical infrastructure services, including active directory services, DNS, file services, and backups
• Maintains corporate communications infrastructure for services such as email, telephony, and video conferencing
• Maintains servers and associated hardware, applications, services, and settings
• Implement and manage disaster recovery and back-up
• Works with IT Support Specialists to ensure timely and proper resolution of service desk incidents/problems that require escalation, and provides technical expertise to other IT staff
• Perform "DR" disaster recovery rehearsals
• Create technical support documentation for systems and applications
• Provides analysis and root cause resolution of network and system infrastructure problems and outages

Other Functions:
• Administer Active Directory and VPN
• Administer Telephony system
• Perform test restores from back ups
• Coordinate with IT Help Desk for proper onboarding and offboarding of employee's access to WCP systems including user's Windows accounts, e-mail, and distribution list accuracy
• Work with other staff on special projects to help assure success
• Updates job knowledge by participating in ongoing educational opportunities
• Provides on-call support for all areas of responsibility
• Performs other job-related duties as assigned

Qualifications:
• Bachelor's degree in Computer Science or Data Processing or equivalent work experience in a computer operations or computer networking position
• 2+ years' experience in network and system infrastructure administration in a medium-size business environment
• Current infrastructure, network, or security certification preferred
• Experience maintaining and troubleshooting virtualized infrastructure based on Hyper-V and VMWare
• Experience with IP based phone systems & CCTV systems
• Experience maintaining enterprise grade SAN and NAS (NFS/CIFS/ISCSI) storage technologies
• Experience in administration of firewalls, load balancers, routers, switches, and network cabling
• Experience configuring and supporting current versions of Windows Server, Active Directory, DNS, DHCP, SQL Server, and Exchange
• Qualification or study towards qualification as MCSE, CISSP, CCNA, CCNP also a plus
• Expertise and experience administering Office 365, Azure, Meraki/Cisco, Ubuntu/Linux, and Veeam backups
• Expertise setting up and administering wireless networks
• Proficiency with scripting languages
• Demonstrated expertise of Cisco and Cisco Meraki Networking technologies
• Demonstrated expertise of TCP/IP communications protocols and subnetting
• Demonstrated knowledge of IP address nomenclature, protocols and routing
• Demonstrated aptitude or certifications with Microsoft Windows 10 and Office 365
• Experience using or administering an IBM System-I (AS400) a plus

Knowledge, skills, and abilities:
• Effective verbal and written communications skills. Ability to communicate at all levels of the organization and work well within a team environment in support of company objectives
• The ability to communicate technical information in an understandable manner to non-technical employees.
• Highest level of professionalism with the ability to maintain confidentiality
• Strong analytical, questioning, organizational and problem-solving skills
• Understands hardware and software system terminologies
• Understands On-Prem and Cloud based technologies
• Excellent understanding of computer hardware, including printers, scanners, smart phones, and other peripherals
• Excellent knowledge of networking principles, virtualization, operating systems, and security
• Hands-on technical troubleshooting capabilities
• Familiarity with server management and monitoring tools
• Ability to quickly learn new and rapidly changing technologies
• Possess Project Management skills
• Dependable and ability to work independently and be self-motivated
• Ability to create and edit network drawings
• Ability to manage and automate infrastructure via PowerShell or other languages
• Familiar with remote assistance software

Working Conditions:
• Professional office, and work from home can be worked out
• Frequent use of basic office equipment (i.e., computer, mouse, stapler, 3-hole punch, copier, etc.).
• Occasional requirement of overtime, weekend, on-call work
• Occasional travel
• Must be able to sit and type for extended periods of time
• Frequent telephone and electronic meeting contact with IT staff, users, and vendors
• Must be able to lift 50 pounds on a semi-regular basis; bend and stoop as necessary for Server, PC and communications equipment maintenance

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